Well hello again! Today I'm writing about PC Village. PC Village is a computer shop for computer enthusiasts. They currently have six branches and one head office, if you can count, that's seven in all. I've visited the PC Village branch over in Scarborough once, may be three times. I must say, they have quite a bit of products there. Not like TigerDirect (in Markham), where they mostly have products from ULTRA, or some other cheap feeling products. In PC Village at Scarborough, they sell quality products. Unfortunately, their customer service sort of stinks. I ordered the Asus A8N32-SLI Deluxe motherboard. They said that it would be stocked in about one week. I took their word of deposited $50. After about two weeks, I started to worry. They didn't even bother calling me where it may be delayed or not. During week three, I just said, "forget it". It wasn't worth my time. I promptly took back my $50 deposit. About two weeks from then, I received a call saying that they had it in stock... Well too late. The clerk at the Scarborough tries to belittle you. He makes it sound as if you don't know anything. If only he knew that I knew exactly everything he was talking about. They should treat the customer respectfully, not treat them as if they are of a lower class and don't know what they're talking about. This took place at around New Years.

Going back to present, I gave a call to Bernie from the PC Village branch in Markham. Bernie was very nice and helpful. I have ordered the Asus M2N32-SLI Deluxe Wireless Edition motherboard and an AMD Sempron64 3600+ Manila core AM2 processor from him. He told me that he had the motherboard in stock and the processor would be in on Thursday. He was kind enough to place the motherboard on hold until I came buy to pay for it and pick it up. I received an email on Wednesday and Bernie told me that the processor was already in stock! I really liked his service. I promptly came by to the store on Saturday to pay for the hardware. Bernie also asked me if I wanted to join a raffle going on for a new LCD monitor. I probably didn't win, but that's okay. Bernie was very helpful. I emailed him just recently regarding Coolermaster's Aerogate II fan controller and temp reader panel for my PC. He told me that it isn't in stock but that he would order it. He estimates that it will be in on Tuesday. That's amazing service. He ordered it without me even having to ask! I will hopefully purchase it next Saturday, or whenever I have free time that week after Tuesday. Bernie is a very good man, and I hope other customer service reps and clerks follow along just like him.